How we can support you

We believe that families suffering the loss of a child should be supported with compassion and care. Our memory boxes are gifted to families free of charge. They are an important part of a bereaved parents’ journey as they contain meaningful items that can be used to capture memories that will last forever. 

Each item provides support in their way, which we believe are important to help families remember and honour their child. They also provide a special place for families to store keepsakes in the years to come. Anyone can sponsor a memory box in their child's name to be gifted to a bereaved family. Each sponsored box will include a card with the child's name of your choice on it. 

For more information about memory boxes and how you can sponsor one (or more) click the 'Memory Box' tab below which will take you to our dedicated Donate page.

We believe that all parents should have access to high quality support, following the death of their baby. This is vital in making the first tentative steps towards rediscovering hope. We are currently in the process of providing a free initial session (up to a maximum of 2 hours) for bereaved parents to explore their views and goals for therapy. 

This session can be requested via our Contact Us form - (just be sure to use the wording "Therapy" in the Subject header before sending us a message). Once we acknowledge your message via email, we will then send you a questionnaire to complete where a series of questions will need to be answered in order to ensure the correct support can be provided.

These sessions can be held simultaneously with both parents or separately. Therapists provide a safe place to guide parents through grief and trauma of their devastating experience to a place of reconciliation and hope for the future. Goals are set together to allow the sessions to be as useful as possible.

Future sessions can be discussed directly with therapists in the post session meetings.

The government now provides a certificate for baby loss under 24 weeks. 

Parents who have experienced the devastation of losing a baby before 24 weeks of pregnancy can apply for a certificate to have their grief recognised. It’s free to get a certificate. The certificate is not a legal document - for example, you cannot use it to claim benefits. The certificate will not be added to your GP record. Your certificate should arrive in the post within 14 days.

The government is committed to ensuring bereaved parents feel supported through their grief and recognise their loss, acknowledging their pain and ensuring they feel heard. The certificates will not be compulsory - it remains the choice of all parents to manage the difficult time of a loss, however they see fit.  If you would like more information please visit the gov.uk 'request a baby loss certificate' link here. 

Alternatively, you can contact the Baby loss certificate service using the details provided here:
Email: babylosscertificate@nhsbsa.nhs.uk
Telephone: 0300 330 9445

Below you will find a list of organisations in the UK that offer help and support. A link to their website is provided and also contact information.

Contact Child Bereavement UK to get support as a bereaved sibling or family member. Call 08000288840 for further support.

Contact Sands if you have lost a baby. You can reach them on 08081643332.

Check out Compassionate Friends to join a peer support group run by bereaved parents. You can call their helpline on 03451232304.

Contact The Lullaby Trust to find support if you have lost a baby or young child. They can be reached on 08088026868.

Reach out to Winston’s wish if you are a bereaved child, young adult of family member. Call their free helpline on 08088020021.

Contact Daddys with Angels if you are a bereaved dad. You can join their online group via Facebook or contact via their website and by live chat or send them an email. You can chat on WhatsApp using the number provided on their website which is: +447832517213.

The Good Grief Trust can be called on 08002600400. 

Call Winston’s Wish on 08088020021. They supports children and young people and the adults around them on the death of a parent, sibling or other significant person. 

You can reach The Child Death Helpline by calling 0800282986. They provide help for bereaved parents and are staffed by trained volunteers, who are also bereaved parents. 

Contact Tommy’s For information and support for anyone who has experienced the loss of a baby whether through miscarriage, stillbirth, neonatal death or termination for medical reasons. 

Get in touch with 4Louis who have been helping to keep memories of babies alive, memory boxes for babies and children up to 16, and cuddle cots following death of a baby. Their telephone is: (0191)5144473 and their email address is: mail@4louis.co.uk.

You can contact Aching Arms on 07464508994 and request a bear. A tangible comfort during a heart-breaking time. Supporting Arms telephone and email support service is run by bereaved parents and gives you the opportunity to talk to someone who has an understanding of what you’re going through.

Speak with the  Forget Me Not team for bereavement support for families, saying goodbye, practical support and peer group support. You can phone them on: 01484411040, or send them an email to: contact@forgetmenotchild.co.uk.